Refund policy

Refund & Return Policy

We want shopping at Magic of Beauty to be simple and straightforward. Eligible products may be returned within 30 days after delivery.

For approved eligible returns, we provide free return shipping and charge no restocking fee.

Return Eligibility

To qualify for a standard return, the product must be:

Returned within 30 days after delivery
Unused and in the same condition in which it was received
In its original packaging
Complete with original seals, protective packaging, tags, and accessories when applicable

Please contact us before sending anything back. Returns must first be authorized by Magic of Beauty. Items returned without an approved return request may not be accepted.

Beauty, Cosmetic & Personal Care Products

Because we sell cosmetics, skincare, haircare, fragrance, and personal care products, additional hygiene and product-integrity restrictions apply.

Opened, used, tested, swatched, sprayed, or otherwise used products generally cannot be returned unless the product arrived damaged, defective, or incorrect.

This includes, but is not limited to:

Skincare and facial treatments
Makeup and complexion products
Eye and lip products
Haircare and scalp products
Bath and body products
Fragrances that have been opened or sprayed
Other hygiene-sensitive personal care products

If you are unsure whether an item qualifies for return, please contact us before opening or using it.

Non-Returnable Items

We generally cannot accept returns for:

Opened or used beauty and personal care products
Items missing original packaging, seals, or components
Products damaged after delivery through misuse or improper storage
Items returned more than 30 days after delivery
Products that were not purchased from Magic of Beauty

These restrictions do not apply to valid claims involving products that arrived damaged, defective, or incorrect.

How to Start a Return

1. Contact us

Email info@magicofbeauty.info or use our Contact Us page.

2. Provide your order information

Include your order number, the item you want to return, and the reason for the return.

3. Wait for return authorization

We will review your request and confirm whether the item is eligible for return.

4. Receive your return label

For approved eligible returns, we will provide a prepaid return shipping label and return instructions.

5. Send the product back

Package the item securely and follow the return instructions provided by our team.

Damaged, Defective or Incorrect Items

Please inspect your order as soon as it arrives.

If your product arrives damaged or defective, or if you receive the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.

We may ask for photographs of the product, packaging, shipping label, or visible damage to help us process your claim.

Please do not discard the product or its packaging until your claim has been reviewed.

Exchanges

We do not process direct product exchanges.

If you need another product, shade, size, or variation, the fastest option is to return the eligible original item and place a new order separately.

Refunds

Once we receive your return, the merchandise will be reviewed. If the return is approved, your refund will be issued to your original payment method.

Your bank, credit card issuer, or payment provider may require additional processing time before the refunded amount appears in your account.

Original shipping charges are generally non-refundable unless the return results from an incorrect, damaged, or defective item.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

If the order has not yet shipped, we will attempt to cancel it and issue a refund.

Once an order has shipped, it cannot be cancelled in transit. Eligible merchandise must be returned according to this policy before a refund can be issued.

International Orders

International returns may be subject to additional carrier, customs, and import requirements depending on the destination country.

Duties, taxes, customs charges, brokerage fees, or similar charges paid to government authorities or third parties may not be refundable by Magic of Beauty.

Please contact us before returning an international order so we can provide the appropriate instructions.

Return Shipping

Magic of Beauty provides a prepaid return shipping label for approved eligible returns.

Please use the return method provided by us. We cannot guarantee reimbursement for shipping costs if you use another carrier or shipping method without prior authorization.

Refund Processing Time

Refunds are processed after returned merchandise has been received and reviewed.

Once we issue the refund, the time required for the funds to appear in your account depends on your bank or payment provider.

Questions About a Return?

Email: info@magicofbeauty.info

Contact page: Contact Us