Shipping policy
Shipping Policy
Magic of Beauty ships beauty, skincare, makeup, haircare, fragrance, and personal care products to customers in the United States and eligible international destinations.
This Shipping Policy explains order processing, shipping estimates, tracking, international shipments, and what to do if there is a problem with your delivery.
Order Processing
Orders are processed after payment has been successfully authorized.
Processing time is separate from carrier transit time. During holidays, promotional periods, or periods of unusually high order volume, processing may take longer.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Rates
Available shipping methods and applicable shipping charges are displayed during checkout based on your order and delivery destination.
The shipping amount shown at checkout is the amount charged for the selected shipping service unless otherwise stated.
Estimated Delivery Times
Delivery estimates shown during checkout are estimates and are not guaranteed delivery dates unless the selected carrier service specifically provides such a guarantee.
Delivery time may be affected by carrier delays, weather conditions, holidays, customs processing, incorrect delivery information, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available, it will be provided after your order ships.
Please allow time for the carrier's tracking system to register the shipment after the shipping label has been created.
Shipping Address
Please review your shipping address carefully before completing your order.
Customers are responsible for providing a complete and accurate delivery address, including apartment, suite, unit, or other required delivery information.
If you notice an address error after placing an order, contact us as soon as possible. We will attempt to correct the address if the order has not yet been shipped, but changes cannot be guaranteed once processing has begun.
International Shipping
Magic of Beauty may ship to eligible international destinations where shipping options are available at checkout.
International shipments may be subject to customs inspections, import regulations, duties, taxes, brokerage charges, or other fees imposed by the destination country.
Unless explicitly collected during checkout, import duties, taxes, customs charges, and brokerage fees are the responsibility of the recipient.
Customs processing may cause delays that are outside the control of Magic of Beauty and the shipping carrier.
Customs & Import Restrictions
Customers placing international orders are responsible for ensuring that the products ordered can legally be imported into the destination country.
Some cosmetics, fragrances, aerosols, liquids, or other beauty and personal care products may be subject to carrier or destination-country restrictions.
If a product cannot be shipped to your destination, the applicable shipping option may be unavailable or we may contact you regarding the affected order.
Fragrance, Aerosol & Restricted Products
Certain products, including some fragrances, perfumes, aerosols, alcohol-based products, and other regulated materials, may be subject to special transportation restrictions.
These restrictions may limit available shipping methods or prevent shipment to certain destinations.
Delayed Shipments
Carrier delays can occasionally occur after an order has left our facility.
If your tracking information shows an unexpected delay, please allow the carrier reasonable time to complete delivery. You may also contact us if you need assistance reviewing the shipment status.
Lost Packages
If tracking indicates that a shipment has not been delivered and appears to be lost in transit, contact us so we can review the shipment and, when appropriate, initiate an investigation with the carrier.
Carrier investigations may require additional processing time before a resolution can be provided.
Packages Marked as Delivered
If tracking shows your package as delivered but you cannot locate it, please first check the delivery location, mailbox, parcel locker, building reception, household members, and nearby areas where the carrier may have left the package.
If the package still cannot be located, contact us and we will help review the available delivery information.
Damaged Shipments
Please inspect your order after delivery.
If your order arrives damaged, contact us as soon as possible and include your order number and photographs of the product, shipping package, shipping label, and visible damage when applicable.
Please keep the product and all original shipping packaging until the claim has been reviewed.
Returned or Undeliverable Packages
A shipment may be returned to us if the carrier cannot complete delivery because of an incorrect or incomplete address, refusal of delivery, unsuccessful delivery attempts, or another delivery issue.
If an order is returned to us as undeliverable, contact us to discuss the available options.
Additional shipping charges may apply if reshipment is requested when the original delivery failure resulted from incorrect or incomplete information provided with the order.
Order Cancellations
If you need to cancel an order, contact us as soon as possible.
We will attempt to cancel orders that have not yet shipped. Once an order has entered shipment or has been transferred to the carrier, cancellation may no longer be possible.
Eligible merchandise can subsequently be returned according to our Refund & Return Policy.
Questions About Shipping?
If you have questions about an order, shipping method, tracking information, or delivery issue, please contact Magic of Beauty.
Email:
info@magicofbeauty.info
Contact:
Contact Us
